Browse our most frequently asked questions list below to learn everything you need to know!

If it is a light rain and not a thunderstorm, we ask that you please turn the blower on to inflate the inflatable. This helps keep the water from flooding the inflatable.

If it is a thunderstorm or wind is forecasted at 20 mph or more sustained, please turn off the blower, remove it from the inflatable, and store it in a dry secure area.

We will handle the flooded inflatable when we arrive. You do not need to do anything else.

If your event was unable to continue due to the weather, we can reschedule or you can contact us for other options.

Absolutely! After each use, all of our inflatables are cleaned thoroughly with a multi surface cleaner and sanitized. We are committed to making sure you are playing in a clean, well maintained, and safe environment.

Once the inflatable is clean, it will be inspected to ensure cleanliness.

Everything! Our units are a perfect addition to any party, event, celebration, birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, just to name a few!

Some events require permits or specific insurance requirements. Please contact us with questions about your event!

Yes! All of our units are rated to be used wet or dry. We do ask that you provide a water hose if you intend to use it wet, a 25ft water hose works in most cases.

Our inflatables can be set up on grass, cement, concrete, asphalt, small gravel, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed.

Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with weights.

We are based in Troy, Ohio but we will deliver anywhere. We offer free delivery within 10 miles of Troy. Anything outside of that area will have a deliver fee added based on the actual delivery address of the event.

If you need accurate pricing for the delivery fee, please submit a quote and we will contact you.

We do require a non refundable deposit of $50 at the time you sign the contract to secure the date. The deposit goes toward your total balance.

The remaining balance must be paid any time prior to your event date or you can pay the entire balance at the time you sign the contract.

We generally drop off between 8AM-11AM and pick up between 8PM-11PM.

If you need more specific times or your event is at a location that needs to be cleaned up sooner please let us know. We will try to accommodate your event time as much as possible.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.