Frequently Asked Questions

Browse our most frequently asked questions below to learn everything you need to know before your event!

Booking is easy!  Simply browse our inventory, select your rental, and choose your event date.  You can reserve online or contact us directly to secure your booking.  We recommend reserving early, as popular dates and inflatables book quickly.

A signed rental agreement and a deposit are required to secure your date.  The deposit is applied toward your total balance.  The remaining balance is due at least one week prior to your event date, but you are welcome to pay in full at any time after booking.

All units require access to a standard 110-volt outlet on a 15/20 amp breaker within 100 feet of the setup area, unless a generator is being used. 

The set up area must be flat, level, and clear of debris such as sticks, rocks, toys, pet waste, or furniture prior to delivery.  Please ensure there is adequate clearance space around the inflatable for safe setup and operation.  Dimensions are listed on each rental page. 

Water slides require access to a water supply and hose.  If using a bounce house or obstacle course wet, you must provide a water hose (a 25-foot hose works in most cases).

All rentals must be placed on a flat, debris-free surface.  Inflatables can be set up on grass, concrete, asphalt, or indoors. 

  • Units set up on grass are secured with steel stakes.
  • Units set up on hard surfaces or indoors are secured with weights.
  • Water slides or any inflatable being used wet must be set up on grass.

Please let us know the surface type when booking so we can prepare properly.

Yes!  All inflatables are thoroughly cleaned, sanitized, and inspected after every rental.  We take pride in delivering equipment that is safe, clean, and event-ready.

Our inflatables are perfect for:

  • Birthday parties
  • School events
  • Church events
  • Festivals
  • Corporate events
  • Community gatherings
  • Backyard celebrations

Planning a multi-day event or want multiple inflatables?  We’ll help you choose the perfect setup for your space and event.

We are based in New Carlisle, OH. We offer free delivery within 10 miles of New Carlisle. Locations outside that area may include a delivery fee based on distance.

For exact delivery pricing, please submit a quote request and we will confirm your total. 

Standard jump time is typically 11:00 a.m. – 7:00 p.m., with setup completed beforehand.  Pickup occurs after your scheduled rental period.

If you need specific timing, let us know.  We will do our best to accommodate your event schedule.

Safety comes first.  Inflatables cannot be operated in heavy rain, lightning, or sustained winds of 15-20 mph or higher.  If unsafe weather conditions occur, the unit must be turned off immediately. 

If severe weather is forecasted, we will work with you to reschedule your rental to another available date.

For safety reasons, we recommend the following general guidelines:

  • Bounce Houses: 8-10 children at a time
  • Water Slides: 10-12 participants rotating through
  • Obstacle Courses: 10-12 participants rotating through
  • Inflatable Games: Varies by unit

Please refer to the posted limits on each individual rental for exact capacity and weight restrictions.  Adult supervision is required at all times.